Home » Kodak Expands Gold Reseller Network, Delivers Comprehensive Customer Service and Support
Graphic communications customers today need immediate access to products, service, and expertise. Kodak is expanding its Gold Reseller Network to more effectively meet those needs. The Gold Reseller Network is composed of highly trained and experienced channel partners who are committed to and aligned with Kodak’s vision for the graphics business. Gold Resellers will carry Kodak’s full portfolio of solutions and services for prepress and packaging customers in regions all across the United States and Canada.
“Our commitment to providing world-class solutions and meeting the individual needs of our customers is what drives us every day,” says John O’Grady, Kodak’s managing director of U.S. and Canada Region, and vice president of Eastman Kodak Company. “The introduction of this new distribution network will give our customers access to the solutions they need from trusted, proven suppliers who understand their businesses and the nuances of the graphic communications market. We are designing this network to give us maximum coverage while complementing the existing Kodak infrastructure.”
Kodak’s Gold Reseller Network includes: Advantage Litho Supply; G.E. Richards Graphic Supply; Great Western Ink; Mueller Graphic Supply; The Oldham Group; S+A Scharfstein (SAS) Graphic Supply; Spicers Canada; and Spicers Paper, Inc.
The newest member of the Gold Reseller Network is Great Western Ink, based in Portland, Ore. With offices in Oregon, Washington, and California, Great Western Ink has been providing ink solutions and printing supplies to clients since 1925.
“Being named a Gold Reseller by Kodak is an important step for us and will improve the service we offer our clients,” notes Keith Voigt, president of Great Western Ink. “Kodak Solutions play a key role in our extensive portfolio, and we know that our clients will benefit from this new, extended relationship. Together, Great Western Ink and Kodak will help professionals in the graphic arts market grow and succeed.”
Gold Resellers help ensure that Kodak maintains more localized inventory, local distribution, enhanced sales coverage, and improved access for customers. Gold Resellers also develop important relationships with clients and are able to work with them to provide expanded services, such as financing and credit.
Earlier this year, Kodak also named Spicers Canada Ltd., as a Gold Reseller for commercial imaging solutions across Canada. The company expanded its product portfolio and reaffirmed its commitment to providing clients with cutting-edge solutions and expertise.
“Kodak has developed a solid roadmap that will allow us and our distribution partners to continue to be the best business partners and solution providers for our customers, helping them achieve their long-term business goals,” adds O’Grady.
Some lessons can be hard to learn, and COVID-19 has been one tough teacher when it comes to supply chains. We shed some light on what this taskmaster has taught us in the November issue of Flexible Packaging as well as how printers can use less ink without sacrificing quality, how advances in technology are opening up new markets for flexible, and showing you a brand that’s dear to our hearts with its flippancy. There’s more than that, though, but you’ll have to dive in to see it!