Coveris has named Werner Domittner as VP of customer excellence and Steve Robeson as VP of customer care.
“We are thrilled to add Steve and Werner to our executive management team,” says Gary Masse, CEO of Coveris. “Their deep industry and operational expertise will enhance Coveris’ commitment to customer excellence, and add significantly to our long-term success.”
As the head of customer excellence, Domittner will be responsible for helping Coveris build a world class selling organization by developing strategies that leverage its size and global capabilities in order to better serve customers. Domittner has over 20 years of experience in leadership responsibilities ranging from global account management to commercial strategy, shopper marketing to strategic planning and operations. Most recently, Domittner led growth strategies for enterprise clients in the consumer packaged goods and private equity sectors as a consultant and private equity executive in residence at Retail Strategy Partners. Domittner was previously senior VP of global customer marketing at Diageo plc, CEO of Interbrand and director of global customer business development at Procter & Gamble.
Robeson will work closely with customers to ensure that Coveris is continuously improving the service and quality metrics that matter most to its customers. He brings nearly 30 years of global experience in operational and supply chain management, including the improvement of quality, service and delivery. He most recently was VP of operations EMEIA for Ingersoll Rand plc, a global diversified industrials company. In this role, he was responsible for the strategic functions and lean practices of seven manufacturing locations and 1,200 employees. He also previously served as VP of operations at Cooper Industries Ltd., group director of quality and lean manufacturing at Associated Spring, a division of Barnes Group, Inc., and held a number of leadership positions at Textron Inc.
Both Robeson and Domittner will have global oversight responsibilities, and will be based in Coveris’ headquarters location in Chicago.