Comexi is strengthening its presence in the North American market by expanding its technical service department in the United States and Canada. The group has incorporated two new service technicians and appointed Olof Buelens to vice president of sales and technical service for North America.
This reinforcement is part of the enhancement process of the technical assistance service that Comexi launched in 2015 and that, so far, has already allowed the installation of a new enlarged spare parts warehouse in Charlotte, North Carolina, where the new headquarters of Comexi North America are located.
With the expansion of Comexi North America’s spare parts stock, it enables shipping most of the required parts to U.S and Canadian customers directly from the group’s facilities in North Carolina. In addition, the group plans to continue expanding its team and improve the care network in this region – a key area for the company’s development plans, Comexi officials say. Comexi says it guarantees the delivery of parts throughout the U.S. and Canada in 24 hours.
In this line, Comexi will expand its stock of spare parts exclusively for the U.S. market, improving its efficiency and attention. In addition, the increasing technical team will serve to provide optimal support to Comexi’s clients, especially in the southern U.S., such as Texas, Arizona and Louisiana.
Comexi’s U.S. technical service team is made up of a wide range of professionals who offer assistance throughout the life of the machine, once the equipment is already permanently installed on each client’s plant.